Privacy Policy

When you submit the form on markeupconsulting.com we collect your first and last name, email address, phone number, what you were last denied for, your approximate score range, your timeline, and anything you type into the notes field. We also record the page you submitted from and the time of submission.

Our host records standard server logs, including IP address and browser type, for security and abuse prevention. We use a short lived, in memory rate limit keyed to IP address to stop automated form abuse.

To perform credit restoration we need more. That typically includes your full legal name, current and previous addresses, date of birth, Social Security number, government issued identification, proof of address, credit monitoring login access or report copies, and correspondence from bureaus, creditors and collectors.

We collect this only after you have signed a service agreement, and only what is needed to do the work described in it.

• To contact you about your enquiry and schedule your file review.
• To prepare and submit disputes to credit reporting agencies and furnishers.
• To verify your identity, which the bureaus require before they will act.
• To track results and produce your progress reports.
• To take payment and keep accounting records.
• To meet legal obligations and to defend legal claims.

We do not sell your personal information. We do not share it with data brokers. We do not use it to build advertising profiles.

Only the parties needed to deliver the service. That means the three credit reporting agencies and the furnishers we dispute with, our customer relationship management platform (GoHighLevel, operated by HighLevel Inc.), our credit report analysis and dispute software, our payment processor, and our email and text messaging providers.

Each of these acts as a service provider bound to use your information only to provide their service to us. We may also disclose information where the law requires it, such as a subpoena or a court order.

If you tick the consent box on our form, you agree that we may call, text and email you about your credit file. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of texts at any time, or HELP for help. Opting out of marketing messages does not stop transactional messages about an active file, and consent to marketing is never a condition of purchase. Mobile numbers and consent records are not shared with third parties for their own marketing.

Information is transmitted over encrypted connections and stored in access controlled systems. Access is limited to people who need it to do the work. Credentials for credit monitoring services are stored only for as long as the file is active. We follow the safeguards expected of a financial services business under the Gramm Leach Bliley Act.

No system is perfect. If a breach affects your information we will notify you and the relevant authorities as required by Florida law.

Enquiry records are kept for up to twenty four months so we can respond if you come back. Client files and the records supporting them are kept for the period required by applicable law and our insurers, generally five years after the engagement ends. After that they are securely destroyed.

• Ask for a copy of the personal information we hold about you.
• Ask us to correct anything that is wrong.
• Ask us to delete your information, subject to records we must keep by law.
• Withdraw consent to marketing calls, texts or emails at any time.

Write to hello@markeupconsulting.com and we will respond within thirty days. Residents of states with specific privacy statutes, including Florida, California, Colorado, Connecticut and Virginia, have these rights by law and we honour them for everyone.

This site sets no cookies of its own. It does not use local storage, and there is no analytics, advertising pixel or session recording running on it. The countdown you see counts down to a fixed time of day rather than storing anything about your visit, which is why it does not reset when you reload the page.

The video is served from our own domain rather than embedded from YouTube, so watching it does not hand your viewing to a third party or set any advertising cookie.

When you pay, your card details are collected and processed by our payment processor over an encrypted connection. MarkeUp Consulting does not receive or store your full card number. The processor sets its own cookies on the checkout fields in order to detect fraud.

The cost estimator runs entirely in your browser. Nothing you enter into it is sent to us or to anyone else, and nothing is saved.

The site is hosted by Vercel Inc., which keeps standard server access logs, including IP address and request time, for security and reliability. If analytics or advertising tools are added later, this policy will be updated to name them before they go live.

The service is for adults. We do not knowingly collect information from anyone under eighteen. If we learn we have, we delete it.

Questions, requests and complaints go to hello@markeupconsulting.com.